Archive for the ‘ Assisting ’ Category
I was asked a question today: “What motivates you?”
I immediately thought about context: Motivations for work-related tasks? For my own personal goals? And then I thought about life in general. What motivates me to get up every day?
This is such a powerful question. The answer says so much about who you are as a person. Whether you are internally or externally motivated, and your reasoning for why you are motivated in that way can shed light on your values and morals. Even how you frame the answer conveys what you find most important in your life.
And yet, despite the wealth of information this simple question could provide, many leaders don’t ask this of themselves and of their direct reports. Leaders can uncover why they’ve become leaders and what strengths and weaknesses they possess. They can also discover how engaged their workforce is and how to better inspire their employees.
So go ask yourself and those around you, “What motivates you?”
The video below by Derren Brown demonstrates a phenomenon called “change blindness,” where a change that should be obvious goes unnoticed.
You can find a similar experiment here, which was done at Harvard. How resilient to change blindness are you? Let’s try an experiment of our own. Something is changing between the flashes in a very obvious way in the picture below. Can you spot it?
How about in this picture?
Was it difficult for you to spot the change in each picture? Don’t worry, it takes a while for most people. The longer the flash or delay between the slightly different images, the harder it is to see the change.
This can be the same with people. For instance, you may not notice a change in the demeanor of your direct report until much later, after which might you ask, “has he/she always been like that?” And by then, it may be difficult to understand exactly when the change happened and why. Even small changes in the organization can go unnoticed, until someone checks in on how things are going.
To combat this blindness, ensure that you are checking in frequently enough with your direct report. But, of course, there’s the risk of looking like a micromanager. When you meet, explain that you are simply there to support his/her success and allow the conversation to flow from your direct report (“Is there anything you need from me?” or “Is there anything I can do to support your work?” are great ways to quickly check in). If he/she is a novice on the task, provide more direction. If not, provide encouragement and autonomy while focusing on the positives.
When it comes to keeping an eye on the organization as a whole, metrics can provide insight on what changes are occurring. But instead of pulling every available metric, focus on the top 3-5 metrics that relate back to your business strategy and goals for the organization.
Since big changes may be happening without your knowledge, dedicate time to discovering these changes and their causes. This can provide valuable insight into what is happening now and what you can do to promote the growth and betterment of your organization.
Images Credit: User jbitel on Imgur
I was shocked to find that some leaders don’t take goal-setting and performance reviews seriously. Instead, it’s considered a formality or something done because it is “required”. Once a year, managers and employees meet to discuss goals that were forgotten a week after they were set and never revisited throughout the year. Two signatures later, they return to what they were doing.
Proper goal-setting is so important because it sets realistic expectations for performance and prevents employees from ever being confused about what they need to accomplish next. Every day, employees should refer back to the goals and use them to plan out the day. And managers should have regular conversations with employees on what goals are working, what goals are not working, and what goals need to change.
Essentially, this is a performance review spread throughout the year. Then, when it comes time for the actual performance review, there are no surprises. This places focus not on the “final exam”, but on the daily tasks that employees do to make progress toward each of the goals.
So meet with your direct reports regularly and have conversations focused around goals with the perspective that you are there to do whatever you can to help them meet those goals. You are the coach; they are the athletes. And by setting those goals and making daily progress, nothing can stand in the way.
“Success isn’t owned — it’s leased. And rent is due every day.” – @JJWatt
Have you ever become so engrossed in a fun task that you lost track of time? Then you’ve experienced the concept of flow. Developed by Mihaly Csikszentmihalyi, it describes the state of mind when you reach the perfect combination of task challenge and personal skill:
Click the image below for a simple demonstration of flow (use the mouse to move and remember to return when you’re finished):
The creator of this simple game used Csikszentmihalyi’s concept of flow to develop the game elements. Since you can decide when to move further, you are always in control of both the level of challenge and skill, meaning you can always keep yourself in a state of flow.
Now think about your direct reports and their tasks. Are they in a state of flow? If not, is it due to the task being too difficult, or the direct reports not having high enough skills? Or perhaps the challenge isn’t increasing proportionately with their skills? And think about your own tasks. Are you in a state of flow? Why or why not? What can you do to improve your workplace and encourage more flow?
It’s clear that employees can become more engaged and productive, while constantly developing and growing, by applying this simple model to the workplace. So the next time you’re at work, try adjusting the level of challenge to match the level of skill. You might be surprised to find how much fun you can have while in flow!
Image Credit: 1
“Why don’t you and I go get some lunch to connect?” Raise your hand if you’ve ever heard that from your manager. Ok, put your hand down before they see what you are reading. Plus, that guy in IT might think you’re waving him down to get in for the weekly donut rotation.
I have never been a real fan of “reconnecting” over lunch or any other median, really. It’s superficial, a little pretentious, and a lot of wasted emotion.
Here’s three good ways to stay connected with your direct reports:
Think about this: the first iPhone came out in 2007.
Technology changes so rapidly that it is incredibly difficult to keep up with the rate of change. But looking at leadership, have there been as many revolutionary changes in the last seven years as there have been in technology?
Mobile World Congress was this week in Barcelona. For those who don’t know, it’s a huge annual conference where some of the top smartphone manufacturers introduce their latest products. Though Apple was absent, Samsung announced their latest flagship phone, the Galaxy S5. Some advances from the previous version include improved battery life, updated camera, faster processor, a heart-rate monitor, and a new fingerprint scanner (a la iPhone 5s), but despite all of these, its reception has been generally lukewarm because the changes weren’t quite revolutionary.
Consumers of technology these days demand constant innovation from products. Why shouldn’t your direct reports, the consumers of your leadership, demand the same? Would you be able to keep up?
Let’s get the ball rolling on change. Are you currently doing something differently from other leaders to improve your leadership skills and/or meet the needs of your direct reports? Perhaps that thing you do is actually the game-changer that will revolutionize leadership as we know it. Share it in the comments.