The video below by Derren Brown demonstrates a phenomenon called “change blindness,” where a change that should be obvious goes unnoticed.
You can find a similar experiment here, which was done at Harvard. How resilient to change blindness are you? Let’s try an experiment of our own. Something is changing between the flashes in a very obvious way in the picture below. Can you spot it?
How about in this picture?
Was it difficult for you to spot the change in each picture? Don’t worry, it takes a while for most people. The longer the flash or delay between the slightly different images, the harder it is to see the change.
This can be the same with people. For instance, you may not notice a change in the demeanor of your direct report until much later, after which might you ask, “has he/she always been like that?” And by then, it may be difficult to understand exactly when the change happened and why. Even small changes in the organization can go unnoticed, until someone checks in on how things are going.
To combat this blindness, ensure that you are checking in frequently enough with your direct report. But, of course, there’s the risk of looking like a micromanager. When you meet, explain that you are simply there to support his/her success and allow the conversation to flow from your direct report (“Is there anything you need from me?” or “Is there anything I can do to support your work?” are great ways to quickly check in). If he/she is a novice on the task, provide more direction. If not, provide encouragement and autonomy while focusing on the positives.
When it comes to keeping an eye on the organization as a whole, metrics can provide insight on what changes are occurring. But instead of pulling every available metric, focus on the top 3-5 metrics that relate back to your business strategy and goals for the organization.
Since big changes may be happening without your knowledge, dedicate time to discovering these changes and their causes. This can provide valuable insight into what is happening now and what you can do to promote the growth and betterment of your organization.
Images Credit: User jbitel on Imgur