Archive for the ‘ Innovation ’ Category

Top 5 Office Pet Peeves (Leadership Quote)

10 Things You Can Do to Look Smart in a Meeting

The 3 Habits of Highly Effective Millennials

We’re doing something a little different this week.

Instead of a written post, Gus Jaramillo and I collaborated on a video post as part of the Leadership Quote vlog series. Subscribe for future videos!

Got Skills?

One summer afternoon, on the way to his favorite fishing hole, my grandfather took a short rest in the middle of a field behind house. He gazed upon his modest crop of corn that he had planted earlier in the spring as if he were Cortez, first looking upon the Pacific Ocean.

“You ain’t a man unless you own some land,” he spoke softly, as if it were a proclamation to the heavens, rather than an attempt to impart wisdom to his grandson.

Intellectual PropertyIntellectual Property

It wasn’t until recently when I heard a colleague and friend of mine, Dana Robinson, a professor of law at the University of San Diego School of Law and author of several learning courses at lynda.com, talk about a new form of equity in our knowledge based economy—Intellectual Property.

“You probably know something about personal property. Your house or the things you probably have in your house. These are tangible things. That’s how we think of property in most cases, but what about intangible property? What about the things that are invisible that we want to consider property? We call those things “intellectual property.”

(See Dana Robinson’s course on Intellectual Property Law at lynda.com)

For generations, like my grandfather’s, land ownership was a significant and tangible asset to either provide or supplement a means to a living for much of the world. To this day, owning a home or physical property is still a valuable economic resource for individuals and families. But over the past quarter century, technology has pushed the light of the dawning knowledge revolution high into sky, dramatically shifting precious resources from the fertile fields of physical property, to the wellspring that reside in the minds of individuals throughout every level of today’s workforce—intellectual property.

40 years ago, the typical American company had about 20% of its assets in intellectual property or intangible assets. Today that number is more like 80%. Leveraging the 80% of today’s intangible assets within an organization is as great of a challenge as it is an opportunity for leaders and individuals.skills_cloud

Knowledge into Action

But intellectual property is not just about knowledge, it’s about how organizations and individuals leverage corporate and employee knowledge into action as a means to create revenue. If the acquisition of lynda.com by LinkedIn last week (LinkedIn to Buy lynda.com , NY Times) did not send sock waves through the business world last week from the sheer numbers, 1.5 Billion, than the fact that LinkedIn is preparing to transcend beyond the FaceBook of business and a real time resume resource, into becoming the leading provider of real time skills to polish up your LinkedIn profile, than you’re not paying attention to how the world of business is changing.

Gone are the days when executive leaders can simply make a decision and pass it down the chain of command for implementation. Gone are the days where you punch a clock, push some buttons, pull some levers and the company generates revenue like a well-oiled machine. And even perhaps more importantly, gone are the days when we hire and retain employees based solely on where they received their degree, or the level they attainted at a university, or the years of experience they have in the workplace—but rather how they can turn their theoretical knowledge from the halls of academia or years of experience into action through demonstrated real time skills that cultivate tangible assets for today’s knowledge economy.

Skills are the New Currency

In today’s highly technical job market, skills are quickly becoming the new currency for new hire selection and on the job performance. Mastery of job skills is more critical to personal and organizational success than degrees and certificates. The right set skills matched to the right job function is the difference between excellence and mediocrity in today’s workforce. Skills are the new currency of today’s workforce.

Perhaps while on the way to the local fishing hole this summer, I’ll take a rest with my son, pull out my iPhone, and open up my LinkedIn profile and look toward the sky’s and proclaim, “You can’t pay the bills unless you got the skills,” as he shakes his head at me with displeasure.

Jason Diamond Arnold is a Leadership Consultant for The Ken Blanchard Companies and Cofounder of DiamondHawk Leadership & Media. He is Coauthor of Situational Self Leadership in Action, a powerful learning experience designed to help individual contributors to excel at work and in their career through critical leadership and business skills. 

 

Act Before You Think – The “OODA Loop” in Leadership

I have always been taught to “think before you act” – I should  consider what exactly I want to do; why; and what the impact is. This way, you have clarity on what you’re doing, and you can avoid making the wrong decision or upsetting people (especially important in leadership).

However, we’re working in business around the globe, using real-time communication, and keeping up with continuous improvements technology; and we need to keep pace with a constantly changing environment – and this means changing our decision making process to match this faster pace.

The “OODA Loop” is not new – it was developed by US Air Force Colonel John Boyd in the 1950’s, and refers to the recurring decision cycle of: observe-orient-decide-act. The quicker this cycle can be processed, the more an organization or individual can gain the upper hand, by being one step ahead of their “opponent’s” decision making.

The model demonstrates a four-point decision loop that supports fast, effective and proactive decision-making:

Observe Gather as much relevant information as possible. (In business, data becomes an important part of this process).
Orient Analyze the information, and use it to change the situation. The better and quicker the leader of an organization is able to gain clarity, the better the decision that can be made
Decide Determine a course of action. Having good data analysis and orientation allows organizations to make better and more repeatable decisions.
Act Follow through on your decision. Act with energy, discipline and drive. This is the heart of the execution process

You cycle through the loop by observing the results of your actions, reviewing and revising your initial decision, and moving to your next action. It needs to be a smooth, continual process, and the faster you can move through each stage the better. In fact, if you were to sit down and map out each step, it would slow down instead of speed up.

OODA Loop

The initial concept was based on military combat operations. Consider a fighter pilot trying to shoot down an enemy aircraft. Before the enemy is even in vision, the pilot considers information of the enemy pilot (level of training, cultural traditions, etc). When the enemy aircraft comes into the radar, our pilot gets more information on speed and size of the enemy plane. A decision is made based on the available information. Our pilot can then loop back to observation: is the attacker reacting to the action of our pilot? Then to orient: is the enemy reacting characteristically? Is his plane exhibiting better-than-expected performance? Based on these, he can cycle back through the loop to making a decision on his next course of action, and carry it out.

Fighter Pilot (TopGun)

If you’re looking to work on your leadership, and become a better leader, your first step might be to create an action plan. “In order to be a better leader, I want to do this, this, and this”. Whilst this action plan might focus your efforts, and provide a roadmap; it is just that: a plan.

When it comes to leadership, the way to produce the change of mindset – to improve the skills you require to become a better leader – is to act differently, rather than just think about it.

In fact, acting differently is more likely to make you think differently.

Someone once told me that, if I act like someone that I would like to meet, in time, I’d become a person that other people want to meet (and this is now written on a piece of A4 paper, stuck on the ceiling above my bed, and I read it every morning when I wake up). This is Boyd’s OODA Loop theory applied to being a ‘nicer’ person; but the same can apply to leadership. Act like the leader that you would like to have leading you, and in time, you’ll become the kind of leader that others want leading them.

You can try something new and, after action, observe the results – how it feels to us, how others around us react – and only later reflect on what our experience taught us.

In other words, we “act like a leader” and then “think like a leader”.

Infectious Thought Germs Will Anger You

Looking past the viral-oriented nature of this video, the main concept presented is critical for leadership. Thoughts, when attached to emotions other than sadness, generally have higher “infection” rates.

Thus, it is important to generate more emotion (hopefully positive and not anger-inducing) around messages that you want your direct reports to remember or share. It seems idea is lost at times in the data-driven world of today, where it’s more important to get across the numbers and metrics than it is to tell a story.

So communicate with feeling and generate positive emotions in your direct reports. Make the topic relevant to them. They will be more receptive to your messages and will remember them better. Let’s infect the world with the good germs to promote healthy thoughts.

Just don’t anger them… or you may end up on the wrong side of a thought germ!

Streaming: The Future of Virtual Learning?

There is a revolution happening in the world of video games. It is called Twitch. It’s a website where gamers can directly stream footage of their game daily and provide voice commentary. Most also share their webcams in the corner of the screen and respond to chat either directly in the chat window or via voice. They generate revenue through subscribers who pay monthly ($5 on average) for special benefits (like being entered into giveaways) and donations. And it’s gaining so much popularity that Amazon purchased it for almost a billion dollars and was considered the fourth largest source of internet traffic in the US in early 2014.

Pewdiepie Playing Goat Simulator

So why is this important? Well, within the realm of learning, MOOCs have gained much popularity for providing content on the go at little to no cost. But the content is not flexible and other than forums, there’s no fast way to interact with the content provider, especially if you need clarification or have a quick question. It lacks the feel of communicating directly with a live human being. And virtual training/learning is great, but could be expensive and the scheduling might be inconvenient or infrequent.

video-blogging-300x224

In a sense, MOOCs are like YouTube, where people upload content and others view it. So what is out there for learning that is like Twitch? Currently, virtual training/learning and live video blogging comes the closest. But imagine if there were entertaining individuals streaming, for instance, a fun learning videogame or sharing some interesting but educational videos for just a half hour every night and providing witty commentary. And also answering questions out loud on the video as you ask them in the chat window. And providing free giveaways for both subscribers and regular viewers.

How-To-Video-Your-Way-To-Success

There are technology platforms already in place to enable this type of streaming to occur. And there are many people who would benefit from this type of content. And for the streamers, there is revenue to be generated through subscribers. I believe that this will be the next big learning platform to take off once more people start taking advantage of this technology, particularly when more of the YouTube generation starts to enter the workforce.

What are your thoughts? Would this be something that would interest you?

Image Credit: 1 | 2 | 3

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