Archive for the ‘ Media ’ Category

Infectious Thought Germs Will Anger You

Looking past the viral-oriented nature of this video, the main concept presented is critical for leadership. Thoughts, when attached to emotions other than sadness, generally have higher “infection” rates.

Thus, it is important to generate more emotion (hopefully positive and not anger-inducing) around messages that you want your direct reports to remember or share. It seems idea is lost at times in the data-driven world of today, where it’s more important to get across the numbers and metrics than it is to tell a story.

So communicate with feeling and generate positive emotions in your direct reports. Make the topic relevant to them. They will be more receptive to your messages and will remember them better. Let’s infect the world with the good germs to promote healthy thoughts.

Just don’t anger them… or you may end up on the wrong side of a thought germ!

The Selfie-Stick Madness

I get it. Really, I do. As a millennial and self-prescribed hipster, I enjoy the photo as much as anyone else. But the selfie stick is on a whole new level. It’s basically the extended arm of self-absorption. It’s a tool for people who are just trying to outdo themselves online and using selfie-sticks as the catalyst for promotion.  I mean, we’ve all taken selfies (including myself), but we really need awareness and support to end the selfie-stick madness.

And honestly, being a big deal online is like, having a ton of money in monopoly.

Even the Smithsonian isn’t having it. They’ve recently issued a ban to unsuspecting tourists and wannabe narcissiSelfie Collagestic enthusiasts: No selfie sticks. The Louvre in Paris hasn’t taken action yet, so if you want to grab a selfie with Mona using your stick, now’s your chance.

Side note: With all this going on, how the heck did Kodak go bankrupt? Seriously.

Anyways, at Blanchard we have launched a new campaign around connectedness and collaboration. “We is the new me”.  We are using the “USIE” (apparently the new word for a group selfie) to express that and share amongst colleagues. I think “groupie” sounds more appropriate for this new phenomenon, but apparently a few women in the 60’s beat us to the punch. We even have the virtual group selfie. I’m calling it the Velfie.

Regardless of all of these shenanigans, what we really want is to share our story, connect with others, and dialogue about ways to be collaborative and connected at work in a meaningful way. How do we really collaborate across cross-functional teams and provide productive and meaningful results? A recent large study confirmed that people with more friends and connections are generally happier, healthier, and better off, and that happiness spreads through social networks. Social connections can also influence and discourage potentially harmful behavior such as smoking. Research suggests creating a healthy connection with influences that are constructive and positive. Good health, employment, and feeling safe and secure all increase people’s chances of developing positive social networks that help improve our lives.

Streaming: The Future of Virtual Learning?

There is a revolution happening in the world of video games. It is called Twitch. It’s a website where gamers can directly stream footage of their game daily and provide voice commentary. Most also share their webcams in the corner of the screen and respond to chat either directly in the chat window or via voice. They generate revenue through subscribers who pay monthly ($5 on average) for special benefits (like being entered into giveaways) and donations. And it’s gaining so much popularity that Amazon purchased it for almost a billion dollars and was considered the fourth largest source of internet traffic in the US in early 2014.

Pewdiepie Playing Goat Simulator

So why is this important? Well, within the realm of learning, MOOCs have gained much popularity for providing content on the go at little to no cost. But the content is not flexible and other than forums, there’s no fast way to interact with the content provider, especially if you need clarification or have a quick question. It lacks the feel of communicating directly with a live human being. And virtual training/learning is great, but could be expensive and the scheduling might be inconvenient or infrequent.

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In a sense, MOOCs are like YouTube, where people upload content and others view it. So what is out there for learning that is like Twitch? Currently, virtual training/learning and live video blogging comes the closest. But imagine if there were entertaining individuals streaming, for instance, a fun learning videogame or sharing some interesting but educational videos for just a half hour every night and providing witty commentary. And also answering questions out loud on the video as you ask them in the chat window. And providing free giveaways for both subscribers and regular viewers.

How-To-Video-Your-Way-To-Success

There are technology platforms already in place to enable this type of streaming to occur. And there are many people who would benefit from this type of content. And for the streamers, there is revenue to be generated through subscribers. I believe that this will be the next big learning platform to take off once more people start taking advantage of this technology, particularly when more of the YouTube generation starts to enter the workforce.

What are your thoughts? Would this be something that would interest you?

Image Credit: 1 | 2 | 3

Can You Get the Delicious Cake?

Several years ago, someone posed the following challenge on a popular internet image board:

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The goal was “get the delicious cake” and you had to draw your solution. No other rules were given.

One response showed the figure crawling through the spikes, while others used elements from pop culture to get the cake. For instance, Harry Potter magic spells, Star Wars lightsabers, and Super Mario warp pipes were all presented as solutions to this challenge. The following are a few of the more original and creative ways people attained the cake:

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Use the door!

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When you want to get rid of something in an image, the eraser tool is handy

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Thinking outside of the box

The lesson I took from this was that people can get very creative when presented with a problem and given the freedom to devise a solution.

As a leader, you may have goals you need to accomplish, but it is left up to you to determine how to accomplish those goals. With a little time and ingenuity, you can come up with many different and often surprising ways to achieve those goals, particularly when you have the help of others.

So how would you get to the delicious cake? Type your solution in the comments, or you can use your favorite image editor or an online one and post a visual of your solution.

A “Business Decision” May Not Always be the Right Decision

When I hear someone say “it’s a business decision”, money is usually the first thing that comes to mind.  The choice that was made was based on overall cost to the company or individual.  While it’s wise to consider cost, spending and/or investments, it’s not the end-all, be-all of choices within business.

Money There are other factors you need to consider, such as how the choice-in-question will affect your employees or customers.  Depending on the outcome of those choices, they may even change public perception of you or your business.  It could be that saving on immediate cost can hurt your income in the long run.

Take, for example, a news report out of Melbourne, Florida, regarding a man whose vehicle was wrecked by an employee of an auto repair shop.  This wasn’t an accident that happened during a test drive of the vehicle.  Instead, this happened during a joyride by one of the auto shop’s employees who crashed the vehicle not once, but twice on the very same morning.  In the eyes of the law, the employee didn’t do anything illegal.  After all, repair shops tend to take vehicles for test rides all the time to make sure they did the repairs correctly.

While there is nothing criminal that took place in the eyes of the law, you would think the auto shop would take responsibility for the actions of the employee, right?  According to the news report, the auto shop refuses to state it did anything wrong or reimburse the owner for the loss of their vehicle.

Obviously, paying for the loss of the owner’s vehicle is a direct cost to the auto shop.  They could choose to pay for it directly, or Downward Trendhave their insurance cover the loss, in which case, they will likely face increased insurance premiums.   No one wants to deal with costs that weren’t planned for, but in this case, what is going to be the long-term cost to the auto shop by not paying the immediate expense now?

I know that if I needed to take my vehicle in for repairs, I wouldn’t want to take it to this particular auto shop simply due to this story.  While it’s highly unlikely they will have another situation like this come up, why would I risk it when the vehicle owner in this story allegedly has to go through this hassle?  The choice being made by the auto shop now is sending a message to potential customers that they may not put their customers first when making decisions.

Immediate cost cannot always be the deciding factor.  If it is, it could cost you in the long run.

Leave your comments!

What’s a MOOC?

Haven’t heard of a MOOC before? Well, you’re probably not alone. A MOOC stands for a Massive Open Online Course and its purpose is to give free online education to learners around the world. Although we have had access to free online education for years, the MOOC has forever transformed the quality of courses that are now accessible to anyone with a computer and the desire to learn. MOOC’s really took form in the fall of 2011 after Stanford offered three online courses for free and enrollment reached 260,000 students from over 175 countries. Since, many MOOC’s have popped up from starts-ups to major universities. They all have the same goal in mind and that is to give online education for little to no cost.

Have you ever wanted to take Data Analysis for Genomics at Harvard? Well probably not, but now you can as the class starts in early 2014. If Poetry in America: Whitman is a course that more interests you, sign up now as class begins on January 15th at the edx MOOC.

Mooc

Various MOOC offerings

Corporate America is now jumping at these ideas and are giving incentives for their employees to take these course and have incorporated them into their corporate training programs. In a recent survey by Future Workplace, 70% of HR and Learning professionals said they saw opportunities to integrate MOOCs into their own company’s learning program.

There are many, but here are my favorite.

https://www.coursera.org/

http://www.udacity.com/

https://www.edx.org/

If you enroll in a course, I wouldn’t run out and by a Harvard alumni sweater, but you can still get America’s highest quality education for free. Many questions are still surrounding the MOOC. Will the MOOC transform the way we look at education? Are schools and universities ready to accept these free online courses as transferable credit? What impact will MOOC’s have on the cost of education? Although many of these questions are yet to be fully realized, we know that they are growing and aren’t going away anytime soon.

Gus is a Learning and Performance Professional at the Ken Blanchard Companies and is currently finishing his PhD in I/O Psychology. He can be reached at gus.jaramillo@kenblanchard.com

Gamification and the Future of Work

of-course-people-are-controlled-by-videogames

Videogames Control

I love videogames. I mean, there’s an addictive quality to them, whether it is character progression, unlocking new content and achievements, or continuing the narrative. And it’s currently a huge trend. The recently released game Grand Theft Auto V broke several Guinness World Records, including “fastest entertainment property to gross $1 billion.” To put that in scope, “entertainment property” even includes feature-length films and music.

So what is gamification? It is taking the concepts of game design and applying them to other things. For instance, I wear a device on my wrist called the Fitbit Flex. It is essentially just a pedometer in a wristband, but the web/mobile app is where the magic happens. It displays my goals for steps and calories and my progress for each in a clean and engaging interface. The wristband even shows a series of lights to indicate how close to my goal I am. Gamifying health and fitness… who would have thought?

Word Cloud "Gamification"

Word Cloud “Gamification”

It’s even popped up in the workplace. I recently spearheaded the construction of a new intranet site for my department using WordPress, and by taking advantage of its customizability and vast number of plugins, we developed an onboarding system that uses a mix of content to take new hires on a 12-month journey, with badges rewarded at each step. I believe that learning should be fun, exciting, and engaging, and gamifying the process is one way of achieving that.

But there is something I haven’t seen discussed within the realm of gamification. There are games, such as World of Warcraft, where players willingly perform mundane tasks. They click on the same things over and over again until a cool item appears or an objective is completed. And they love to do it. They are absolutely engrossed in these activities and will happily lose sleep to continue to perform these seemingly boring tasks. Now imagine taking those clicks and placing real work beneath them so that instead of those clicks only translating into currency and experience points that are limited to the game, the clicks also produce work for the organization. Work that the employees absolutely love doing.

I want this to be the future of gamification, where work is gamified to such an extent that it stops being work and becomes an actual game. Perhaps then, there would be no need for employee engagement initiatives or training to boost productivity, because employees would be naturally driven to continue playing, and become skilled at, the game.

I Don't Have Birthdays, I Level Up

I Don’t Have Birthdays, I Level Up

When I was younger, I dreamed of playing games for a living. Perhaps when gamification reaches its full potential, this dream will come true.

From now on, if someone says I’m gaming too much, I’ll just say, “it’s informal training for future work!”

 

Sources: Guinness World Records | Gamification.org

Images: 1 | 2 | 3

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